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Privacy

Updated 5 September 2026.

Public evidence

BuilderVet collects available official register records about businesses and occupational licences. Records can include sole traders’ public occupational information. Public profiles include source information and dates; they are not private customer notes.

Your account and workspace

We store your account email, authentication records, purchased rights, monitored builders, delivery preferences, and notification history. Professional workspaces also store client folder names. Notes and checklist responses are private to the owning account.

Do not put bank details, identity documents, or unnecessary personal information in notes or client names. A checklist records your actions; it does not certify compliance.

Payments and service providers

Stripe processes payments. BuilderVet keeps payment references, purchase or subscription state, and access dates so it can provide the service. Card entry occurs with Stripe. Cloudflare provides application hosting and data storage. Email services receive the address and message needed to deliver sign-in links and enabled alerts.

Monitoring and email

We compare source records for the builders you monitor and retain dated evidence and change history. Your account controls change-alert emails and monitoring settings. Transactional sign-in and billing messages are separate from optional change alerts.

Existing free address watches remain separate from paid builder monitoring.

Usage and diagnostics

We record service and funnel events to understand errors and whether product flows work. The site uses BugTape for error reporting. Infrastructure providers can process technical request information for service delivery and abuse prevention. Private notes and checklist content must not be sent in product analytics.

Retention and requests

A homeowner purchase retains its saved snapshot after monitoring ends. Professional evidence remains read-only after the subscription expires. Payment and service records can need longer retention for accounting, disputes, and legal obligations.

To request account-data access, correction, or deletion, contact us. We may need to verify ownership. We will explain any record we must retain rather than promise immediate deletion of every record.

Public record corrections

Contact the source register to correct the authoritative record. You can also ask BuilderVet to review its presentation with the profile URL and specific fact. An archived record and a current record can differ; source dates and context must stay visible.